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Frequently Asked Questions

Answers to volunteers about using the Vapaaehtoistyö.fi service

What is a user ID?

Do I need to create an account and sign in to the service?

How do I apply for volunteering opportunities?

Why do I need to provide my contact information?

Why do I need to disclose my age and gender?

I don’t want to volunteer anymore. What do I do?

Can I use the service to look for volunteers?

Answers to organizations about using the Vapaaehtoistyö.fi service

What is Vapaaehtoistyö.fi?

Who can advertise volunteering opportunities in the service?

What are the benefits of the service?

How do I create an account to Vapaaehtoistyö.fi for my organization?

How do I advertise volunteering opportunities?

How to write a good description of a volunteering opportunity

The Publish button is not working, what should I do?

How do I edit the tasks?

Volunteer activity themes—what are they for and how do I select the appropriate theme?

Where can I see the volunteers who applied for an opportunity I advertised?

How do I delete my account from the service?

Our experts are here for you

Heli Väisänen

Project Manager

040 664 7832

Satu Puolitaival

Expert in volunteering

045 640 8004

Johanna Yli-Opas

Customer Service Coordinator for Paid Accounts

040 548 3171